URGENT HEALTH PROBLEM FOR SEAFARERS AT SEA
With many years of experience in providing medical services in Greece, SOS DOCTORS are able to respond to any urgent medical need of Shipping Companies concerning medical problems of seafarers at sea.
They provide:
- Direct communication with a doctor 24/7
- Telephone, satellite, or video call
- 20 Specialties day and night
- Problem management by a Specialized Doctor
- Direct access of the doctor to the patient’s Medical Record
- Ability to communicate in the sailors’ language
- WHY A SHIPPING COMPANY SHOULD COLLABORATE WITH SOS DOCTORSExpertise in emergencies
WHY SHOULD A SHIPPING COMPANY COLLABORATE WITH SOS DOCTORS
- They have many years of experience in emergency cases
- Assessment of the emergency & effort to resolve the incident at sea
- Avoidance of unnecessary course changes of the ship and referrals to hospitals
- Organization and escort of air evacuation of a patient in case of need for Air Transport
- Maintenance of a detailed record of incidents
- Adherence to documented procedures
- Immediate company updates
- Complete statistical Report
- Continuous evaluation of services and follow-up
- They have many years of experience in emergency cases
TELEPHONE MEDICAL ADVICE FOR SEAFARERS
- Conversation with a Doctor 24/7
- Telephone, satellite, or video call with a doctor
- The SOS DOCTOR coordinator directs to the appropriate specialty
- A Specialized Doctor handles the incident
- 20 Medical specialties (Pathologist, Orthopedic, Neurologist, Dentist, ENT, Ophthalmologist, Dentist, etc.)
- Provision of information on patient care and medication
- Ability to communicate in the patient’s language
- Electronic Patient Medical Record
URGENT MEDICAL PROBLEM AT SEA: RESPONSE PROCEDURE
- The Coordination Center receives an email from the Captain with a brief description of the seafarer’s health problem
- The Coordinating Doctor gives the first instructions to the Captain or directly to the patient.
- In minimal time from the first call, the Coordinating Doctor connects the patient with the Specialized Doctor of the team.
- The Doctor provides precise instructions related to their specialty and remains on call for the specific case until its final resolution.
- The Doctor handling the case has the ability to intercommunicate with Doctors of all specialties.
- The Doctor may also request visual material (e.g. a photo of a burn).
- The Doctor provides clear and responsible instructions for the care of the patient at sea, the administration of medication, the possible need for transfer to a hospital, or anything else that may be required.
- All instructions are sent with a signed Medical Report.
- The Doctor advises transferring the patient to a hospital only if necessary, avoiding unnecessary course changes of the ship.
- SOS DOCTORS undertake the organization of air transport, repatriation, and patient escort by a Doctor or Nurse to hospitals worldwide.
TRAVEL MEDICAL ASSISTANCE – AIR TRANSPORT AND PATIENT REPATRIATION
In case a member of your crew needs to be transported, we undertake the organization of the air transfer as well as the escort of the patient.
- Our company’s long-standing cooperation with the largest insurance companies and the experience of our collaborating Doctors in hundreds of patient air transfers to and from abroad are a guarantee for the flawless and safe transportation of your employees.
- In our company, there is a dedicated air transport team, consisting of Doctors of all specialties with many years of experience in air transfers and traumatology.
- We have experienced Nurses and Doctors with valid travel documents for escorting transfers worldwide, whenever needed.
REQUEST A QUOTE
The cost for providing telephone medical advice services is usually determined based on the number of ships included in the contract and is independent of the number of incidents that may arise.
For further clarifications, send us an email at marketing@sosiatroi.gr
